Smash Hits

We dig through your content, finding out what hits all the right notes with your customers. Then we compose it so that it’s catchy, and makes sense. And that’s the structured content we use to help you achieve your goals.

Our designs showcase your content to help you reach your goals. Every bit of creative ‘Wow-za!’ goes into making your stuff so easy to use, and polishing your content into gems that your audience is dazzled by your brilliance.

When it comes to your projects, we pick technology by what works best for you - and not by what the shiniest-looking thing on the market is at the moment. Old or new, open-source or proprietary, we roll with what rocks for cost and speed.

Search Engine Marketing, bulk eMails, newsletters and Social Media services - we’ve got a ton of ways to make your voice heard. Most importantly, we make your message an irresistably seductive force by primping and pimping it to the max.

We find out all about your customers’ wants and needs through extensive market research. Then, we test our prototypes with real users to work out all the kinks. Once your project’s done, we observe it closely, ready to make tweaks based on your customer feedback and satisfaction.

First, we get to know your needs, goals, and resources. We work with you to come up with timelines, confirmed deliverables, and everything else. Then, we take a close look at what your customers want, and how you're faring against your competitors. We determine who your customers are, why they're coming (or not coming!) to you, and what they want. We use this information to structure your content, plugging any holes that your customers might fall through on the way to their goals - and yours.

Once your content has been determined and your goals defined, we give you examples of your typical users (based on the research done in our Strategy stage) and help you understand how your content fits them. Next, we provide you with your sitemap, site outline, and wireframes, showing your content 'in action'. Then, we come up with a design concept that enhances your content, and pair it with a look-and-feel that says, ‘Whoa, this rocks!’

We create the back-end code, front-end templates and incorporate content management based on your requirements and specifications. These form the (leet!) 'skeleton' of your site. At this stage, you'll have access to the work-in-progress, hosted on our staging servers, so you'll always be able to see how your project's going. We flesh out this 'skeleton' by adding content and skinning individual modules where necessary. And then it's off to our internal QA team, to make sure your site's looking its best.

Here's where we test your site to make sure it works, and not just on the technological level.

This is also where we conduct User Accessibility Testing to make sure your site plays well with humans. Finishing touches like fixes, tweaks and content updates are added at this stage. Then we set up the servers you need, and it's migration time, where your site ventures out into the world after a final round of QA testing.

Woohoo! It’s launch time!

When everything's out there, and working great, we get the word out (whether online, offline, or both). Once that's done, we track and measure the success of your project, and provide you with the results. We also provide you with style guides, user manuals, and training - everything you'll need to manage your project on your own.