In egg-cellent taste
Our design musings and tasty technological thoughts.
Category: UX
Social Government Strategies (Part I): Using Blogs to Improve Customer Service
Posted by Joseph in UX, on October 17, 2008 | 1 Comment
Recently we’ve been conducting some research that revolves around how the government can use new media and social media tools to help make their online offerings more meaningful to the people.
Address the Issues
We asked Singaporeans how the government could better serve the people from the online perspective and here is a summary of what they said:
Online Form Labels: Left, Right or Top Aligned?
Posted by Joseph in UX, on September 18, 2008 | 0 Comment
In the past, as a general rule, I have always suggested that the form labels be right aligned. There were 2 main reasons for this recommendation:
1. We noticed that, with the left-aligned labels, some of the users ended up entering the data in the wrong input field (e.g. the input field one line below) due to the long distance between the label and the input field.
2. From what we observed, forms with right-align labels were perceived to be visually less cluttered (this was great for forms that would only be used once or very infrequently).
